What Clients Say
Experiences From Those We Have Helped
Each person arrived at a different point in a pension matter. Here is what some of them found working with us.
Back to Home18+
Years in pension legal work
340+
Clients advised
4.8
Average client satisfaction
1 Day
Response time commitment
Client Reviews
What People Have Said
Wanchai Poomipat
Retired civil servant, Korat
I received my pension statement and something looked off compared to what I had expected based on my years of contributions. I went to Phithak Legal expecting a complicated process. It was not. They reviewed everything, explained what they found in ordinary terms, and gave me a clear written summary. Turned out there was a calculation error, and they helped me request a correction.
June 2026
Supatra Rattanapong
Retired teacher, Pak Chong
The reassessment process took longer than I had hoped, but that was because the relevant office was slow to respond — not anything on the Phithak Legal side. They kept me updated throughout and chased the response when it was delayed. In the end the reassessment went in our favour. I was relieved to have had someone handling the correspondence rather than doing it myself.
May 2026
Narong Kaewsang
Retired factory supervisor, Nakhon Ratchasima
I had received a formal decision I disagreed with. My daughter found Phithak Legal and encouraged me to get in touch. They assessed the matter carefully before saying they believed there were grounds to appeal. The whole process was explained to me step by step. The appeal took several months but we eventually received a revised decision. I am glad I did not just accept the original outcome.
June 2026
Pensri Jantana
Retired nurse, Mueang District
What I appreciated most was that no one rushed me. I had questions at every stage and they were answered patiently. The written summary they gave me after the assessment was something I could actually read and understand. I have recommended Phithak Legal to two colleagues who are now facing similar issues with their own pension calculations.
May 2026
Anon Thiamchai
Retired government officer, Chok Chai
I was not sure whether my situation was worth pursuing. After an initial conversation, they told me honestly that the discrepancy I had identified was relatively minor and that the reassessment process would likely take longer than the financial difference justified. I appreciated that honesty rather than being pushed into a service I did not need.
June 2026
Manee Lertpan
Retired, Dan Khun Thot
My husband and I both came in together as we had separate pension issues. They dealt with each matter individually and made sure neither of us was confused about the other's case. Very organised, very calm. We did not feel like we were being handled through a system — it felt more personal than that.
May 2026
Case Studies
How Specific Matters Were Handled
Case Study 01
Benefit Amount Lower Than Expected After 32 Years of Contributions
The Situation
A retired civil servant received a monthly pension benefit that appeared significantly lower than his estimate based on his contribution record and length of service. He had written to the relevant office but received no meaningful response after three months.
How We Helped
We conducted an entitlement assessment, identifying a period of contributions that had not been recorded correctly. We then prepared and submitted a formal reassessment request, with supporting documentation, and followed up persistently over the following weeks.
Outcome
The reassessment was completed within six weeks of our submission. The corrected benefit calculation resulted in a higher monthly payment and a backdated adjustment. The client received a written explanation of the correction from the authority.
"I did not expect it to work, honestly. I had given up. But Phithak Legal kept going and it made a real difference."
Case Study 02
Appeal Against Denial of Benefit Following Employment Change
The Situation
A retiree had changed employers mid-career and, at the transition point, contributions had briefly lapsed. When she applied for her pension benefit, this gap was used as grounds for a reduced entitlement determination that she believed was being applied incorrectly.
How We Helped
After an initial assessment of the determination letter and her records, we concluded there were reasonable grounds to appeal. We prepared a full grounds-of-appeal document with supporting employment and contribution history and submitted it through the formal process.
Outcome
The appeal process took approximately four months. The determination was partially revised — the lapse period was treated differently than originally assessed, resulting in a higher entitlement. The process was longer than hoped but the outcome was more favourable.
"They told me at the start it could take time. They were right, but they were also right that it was worth trying."
Get in Touch
Reach Phithak Legal
Phone
+66 44 273 815Address
47 Mittraphap Road, Mueang
Nakhon Ratchasima 30000
Office Hours
Mon–Fri: 09:00 – 17:00
Sat: 09:00 – 12:00
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